If you decide you want to return your purchase you have up to 30 days from date of purchase to inform us. Simply let us know whether you want an exchange or full refund and once we receive the product in it’s original condition we will arrange everything for you.
Continue readingTopic: Delivery
Can I track the delivery of my order?
Yes you can. When we send your order, we will email you with confirmation details and a tracking reference code.
For all UK deliveries we use the Royal Mail special delivery service. This means your order is tracked and requires a signature on delivery.
For orders outside of the UK you will still receive a tracking code so you can follow the progress of your order.
If you ever encounter any problems at all you can get in touch with us by emailing [email protected]
Continue readingDo you ship internationally?
Indeed we do, although we can’t offer free delivery for items delivered outside of the UK. Delivery costs will be added to your items on checkout.
Continue readingWhat should I do if my order hasn’t been delivered yet?
If you are still concerned drop us a line at [email protected] and we will follow it up and let you know what’s happening.
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